Real Estate Terms & Acronyms: The Investor's Dictionary

14-Day Money-Back Guarantee

We want you to be happy with your course. If a course is not right for you, request a full refund within 14 calendar days of purchase, as long as:

1. You have completed less than 30% of the course lessons, and
2. You have not taken the final exam or received a Certificate of Completion, and
3. You have not downloaded more than one course download (the workbook PDF or Word file counts as one).

How to request a refund: Use the contact form at reinvestorsconcierge.com or email us from the address you used to purchase. Include your name, the course title, and your order date. No reason is required.

How refunds are paid: Approved refunds go back to your original payment method within 5–10 business days of approval. Your course access and any certificate eligibility end when the refund is issued.

Bundles: Bundles are refundable within 14 days under the same rules, applied to the bundle as a whole. After that, no partial refunds are given for unused courses in a bundle.

Not refundable: Purchases older than 14 days; courses more than 30% completed or where the final exam was attempted or the certificate was issued; and accounts closed for violating the Terms of Enrollment (for example, sharing logins or redistributing course materials).

Repeat refunds: We may decline refunds when an account shows a pattern of buying, consuming, and refunding courses.

Chargebacks: Please contact us first; most issues are resolved quickly. If you file a chargeback, course access is suspended while the dispute is reviewed.

Your legal rights: This policy does not limit any refund or cancellation rights you have under the consumer protection laws of your state that cannot be waived. This refund policy is posted on every sales page and at checkout as required by New York General Business Law § 218-a.