Terms of Service

Last Updated: May 23, 2026

Welcome to INVESTORS' CONCIERGE ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at reinvestorsconcierge.com, our CRM platform (IC ALL), membership programs, consulting services, and all related digital services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

Please also review our Privacy Policy, which describes how we collect, use, and protect your personal information.

1. Eligibility & Account Registration

You must be at least 18 years of age and legally able to enter into binding contracts to use our Services. By creating an account or enrolling in a membership program, you represent that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

We reserve the right to suspend or terminate accounts that contain false information, violate these Terms, or are used for purposes harmful to us or other users.

2. Description of Services

INVESTORS' CONCIERGE provides real estate investment education, consulting, deal sourcing, financing facilitation, and technology solutions including:

  • IC Loans: Facilitation of bridge loans, DSCR lending, blockchain-based lending options, and conventional financing. We act as a facilitator and are not a lender.
  • IC Leads: Off-market real estate inventory and wholesaler deal flow platform access for members.
  • IC Realtors: Licensed real estate agent referrals specializing in investor and wholesaler transactions.
  • IC Investors: Membership tiers offering deal analysis, consulting sessions, courses, and full-service investor support.
  • IC Contractors: Vetted contractor referrals for rehabilitation, restoration, and project management.
  • IC ALL (CRM Platform): A proprietary customer relationship management platform designed for real estate investors, accessible at crm.reinvestorsconcierge.com.

3. Use of Artificial Intelligence & Automated Technologies

INVESTORS' CONCIERGE utilizes artificial intelligence ("AI") and automated technologies in various aspects of our business operations, including but not limited to:

  • CRM & Lead Management: AI-powered tools within our IC ALL platform may assist in lead scoring, data organization, workflow automation, and client communication.
  • Content Generation: Portions of our website content, marketing materials, property analyses, and communications may be generated or assisted by AI tools.
  • Website Management: Our website is built and maintained with the assistance of AI-driven development tools.
  • Communication Automation: Automated email notifications, SMS messages, and CRM-triggered communications may be generated or sent using AI and automation platforms.
  • Data Analysis: AI may be used to analyze market trends, property data, investment metrics, and user behavior to improve our Services.

Important Disclaimers Regarding AI:

  • AI-generated content and analyses are provided for informational purposes only and should not be relied upon as the sole basis for any investment decision.
  • AI systems may occasionally produce inaccurate, incomplete, or outdated information. We make reasonable efforts to review AI outputs, but we do not guarantee their accuracy.
  • You acknowledge and accept that AI technologies are used throughout our Services and that some interactions, analyses, or content you receive may be AI-generated or AI-assisted.
  • We are not liable for any losses, damages, or decisions made based on AI-generated content or automated recommendations.

4. Membership Programs & Fees

Certain Services require enrollment in a paid membership program. Membership tiers, pricing, inclusions, and add-on services are described on our Services page and may be updated from time to time.

  • All fees are quoted in U.S. dollars and are due at the time of enrollment unless otherwise stated.
  • Membership fees are non-refundable except as required by applicable law or as expressly stated in a separate written agreement.
  • We reserve the right to modify pricing with 30 days' prior notice to existing members.
  • Failure to pay applicable fees may result in suspension or termination of your access to premium Services.

5. SMS & Text Messaging Terms

By providing your phone number and opting in to receive text messages from INVESTORS' CONCIERGE, you consent to receive recurring automated and non-automated SMS/MMS messages related to our Services, including but not limited to: appointment reminders, deal alerts, membership updates, marketing promotions, and account notifications.

  • Message Frequency: Message frequency varies based on your activity and selected preferences. You may receive up to 10 messages per month, though frequency may vary.
  • Opt-Out: You may opt out at any time by replying STOP to any message. Upon opting out, you will receive a one-time confirmation message and no further messages will be sent.
  • Help: Reply HELP to any message for assistance, or contact us at Taralynn@reinvestorsconcierge.com.
  • Costs: Message and data rates may apply. Check with your mobile carrier for details.
  • Carriers: Supported carriers include but are not limited to AT&T, T-Mobile, Verizon, Sprint, and major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
  • Third-Party Messaging Providers: We use third-party messaging platforms (including Twilio) to deliver SMS/MMS messages. Your phone number and message data may be shared with these providers solely for the purpose of message delivery. See our Privacy Policy for more details.

Your consent to receive text messages is not a condition of purchasing any goods or services from INVESTORS' CONCIERGE.

6. CRM Platform (IC ALL) Access

Access to our IC ALL CRM platform is provided to active members and authorized users. By using the CRM platform, you agree to the following:

  • You will not share your login credentials with unauthorized individuals.
  • You will not use the platform to store, transmit, or process illegal content or data obtained without proper consent.
  • Data entered into the CRM platform remains your property; however, we retain the right to use anonymized and aggregated data for service improvement and analytics.
  • We make reasonable efforts to maintain platform availability but do not guarantee uninterrupted access. Scheduled maintenance and updates may cause temporary interruptions.
  • The CRM platform utilizes AI-powered features. See Section 3 above for AI-related disclosures.

7. Intellectual Property

All content, software, designs, logos, trademarks, course materials, proprietary methodologies, and other intellectual property appearing on our website and platforms are the property of INVESTORS' CONCIERGE or its licensors. Copyright © 2023–2026 INVESTORS' CONCIERGE. All rights reserved.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any of our intellectual property without prior written consent. Limited personal, non-commercial use is permitted for informational purposes only.

All brand, product, service, and process names appearing on this website are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship by INVESTORS' CONCIERGE.

8. Not Investment, Legal, or Financial Advice

The information provided through our Services, including but not limited to property analyses, market commentary, deal evaluations, educational content, and AI-generated insights, is for informational and educational purposes only and does not constitute investment advice, legal advice, tax advice, or financial advice.

INVESTORS' CONCIERGE is not a registered investment advisor, broker-dealer, attorney, or certified public accountant. You should consult with qualified professionals before making any investment decisions. Real estate investments carry inherent risks, including the potential loss of capital.

Past performance, case studies, or testimonials do not guarantee future results. Any projections or estimates are forward-looking and should not be relied upon as guarantees.

9. Disclaimers & Limitation of Liability

THE SERVICES, INCLUDING ALL CONTENT, SOFTWARE, FUNCTIONS, MATERIALS, AND INFORMATION MADE AVAILABLE ON OR ACCESSED THROUGH OUR PLATFORMS, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INVESTORS' CONCIERGE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR INVESTMENT RETURNS, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

This includes, without limitation, damages arising from: (a) AI-generated content or automated recommendations; (b) actions taken based on information provided through our Services; (c) service interruptions, data loss, or security breaches; (d) third-party services, links, or referrals provided through our platforms.

Our total aggregate liability for any claim arising from or related to the Services shall not exceed the total fees you have paid to INVESTORS' CONCIERGE in the twelve (12) months preceding the event giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless INVESTORS' CONCIERGE and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any content or data you submit through our platforms.

11. Third-Party Services & Links

Our Services may contain links to or integrations with third-party websites, platforms, lenders, contractors, and service providers. These third-party services are not under our control, and we are not responsible for their content, privacy practices, terms, or actions. Your interactions with third-party services are governed by their respective terms and policies.

We may refer you to third-party professionals (agents, attorneys, contractors, lenders) as part of our Services. Such referrals are provided as a convenience, and we do not guarantee the quality, timeliness, or outcomes of any third-party services.

12. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

For material changes, we will make reasonable efforts to notify active members via email or through our platform.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in New Jersey.

Before initiating any formal proceeding, you agree to first attempt to resolve any dispute informally by contacting us at Taralynn@reinvestorsconcierge.com. Both parties expressly waive the right to a trial by jury.

14. Contact Information

If you have questions or concerns about these Terms of Service, please contact us: